Penny Walton

Penny Walton is an experienced professional in billing and payments transformation, currently serving as the Head of Billing and Payments Transformation at United Utilities since February 2017. Prior to this role, Penny held various positions, including Head of Sales and Billing Integrity at United Utilities and Head of Billing and Assurance at Azzurri Communications from October 2014 to January 2017. Previous experience includes working as Working Capital Manager at Pannone LLP, overseeing a significant working capital improvement program. Penny's career at Virgin Media spanned from April 2007 to March 2013, where responsibilities included Head of Billing and Billing Development Manager, focusing on billing operations across multiple service areas. Additionally, experience at Telewest Ltd involved roles from Billing Operations Manager to Billing Team Manager, where responsibilities included merging billing functions and managing regional billing teams. Penny’s foundational education was at Palatine High School in Blackpool.