United Utilities provides water and wastewater services to around seven million people in the North West of England supplying 3 million households and 200,000 business premises. They manage the catchment land around their reservoirs to safeguard the quality of the raw water they collect and store.

Utilities

United Utilities

Louise Beardmore

Matt Hemmings

Stuart Lundstrom

Mike Gauterin

Jane Simpson

James Bullock

Adrienne McFarland

Gaynor Kenyon

Jo Harrison

Simon Gardiner

Phil Aspin

The Customer Service and Technology team at United Utilities focuses on enhancing customer experience through advanced technological solutions. They manage customer insights, billing operations, and data analytics to ensure efficient service delivery. Additionally, they oversee smart meter support, system maintenance, and the integration of innovative technologies to optimize customer services and operational processes.

Customer Service and Technology

Engineering and Project Management

Finance and Regulatory

Customer Service and Technology

About

Team members

Other teams at United Utilities

Engineering and Project Management

Finance and Regulatory