Fratina McCraney

Fratina McCraney currently serves as the 211 Training and Quality Manager at United Way of the Midlands, a position held since August 2009, and is also a Certified Information & Referral Specialist. Responsibilities include connecting clients with non-profit organizations and health services, managing financial assistance programs, overseeing quality assurance, and handling the MACCH ERAP 211 Hotline. Additionally, Fratina works as Information Desk Staff at Methodist Health System since May 2023, and previously was Front Desk Staff at YMCA of Greater Omaha from November 2013 to June 2024, where duties involved greeting members and responding to emergencies. Fratina's educational background includes a Bachelor of Science in Multidisciplinary Studies with concentrations in Psychology and Sociology from the University of Nebraska at Omaha, an Associate's degree in Liberal Arts from Metropolitan Community College, and attendance at Lincoln University in Missouri from 2008 to 2009.