Kristen Tully

Knowledge And Self-service Specialist, Customer Solutions at United Way

Kristen Tully, MSW, currently serves as a Knowledge and Self-Service Specialist for the United Way, focusing on enhancing knowledge management practices and developing centralized case management processes in Salesforce. Prior experience includes roles as a Primary Researcher for Mental Health America of Virginia, where Kristen developed surveys and facilitated focus groups on suicide prevention, and as Deputy Director of Virginia's Crisis Counseling Program, which provided support to over 5,000 individuals during COVID-19. Kristen also has a background in policy development and outreach working with various organizations, including Equality Virginia and Families Forward Virginia. Kristen holds a Master of Social Work from Virginia Commonwealth University, along with a Bachelor of Science in Psychology and a Certificate in Non-profit Management.

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