Edie Sullivan

Edie Sullivan is a seasoned professional with extensive experience in product management, process design, and customer service. Currently serving as a Consultant in Product Management at Uniti Group Inc. since June 2023, Edie previously dedicated over two decades to Windstream Communications, progressing through roles from Customer Care Representative to Sr Analyst - Web Process Designer. Key responsibilities included developing and maintaining process pages and internal websites, managing extensive databases, and conducting quality assurance assessments. Edie's earlier career includes valuable experience as Front Desk/Night Audit at Hampton Inn, enhancing customer relations through effective communication and efficient operational support. Edie holds a Bachelor of Science degree in Human Services from Wingate University.