Megan K Norris

Megan K Norris currently serves as an Analyst II in Customer Operations Support at Uniti Group Inc., starting in August 2025. Prior to this role, Megan spent over thirteen years at Windstream, where positions included Voice Engineer I - Kinetic Service Assurance, Team Lead - Kinetic Elite Repair, and Enterprise Repair Voice & Data Technician. During this time, recognition was consistently received from peers and customers as one of the top technicians, highlighting a strong customer focus and collaborative mindset. Earlier experience includes a range of retail customer service roles from 2004 to 2012, reflecting a commitment to client-first approaches and teamwork. Megan holds a Bachelor of Science in Communications from the University of Phoenix and an Associate of Arts from Greenville Technical College.