Qiana Darden

Qiana Darden is a seasoned professional with extensive experience in customer service and human resources. Currently serving as Human Resources Specialist and Billing Specialist at Unity Hospice since August 2020, Qiana previously worked at Northwestern Medicine as a Patient Service Representative from June 2016 to June 2022. Prior roles include Claims Adjuster III at Guarantee Trust Life Insurance and Claims Adjuster at Combined Insurance, where Qiana focused on investigating health records and assisting policyholders. Early career experiences included roles as Client Services Representative at Leading Edge Recovery Solutions, Customer Service Representative at Chase, and Administrative Assistant Technician at Manpower. Qiana holds a diploma in General Studies from Lakeview, with additional education from Judson College, Elgin Community College, the International Academy of Design and Technology, and Argosy University.