Customer Engagement and Experience

About

The Customer Engagement and Experience team at Unitywater focuses on enhancing the overall customer journey by fostering effective communication, stakeholder engagement, and community relations. This team develops strategies to address customer needs, ensures transparent information dissemination, and promotes brand awareness, all while striving to deliver exceptional service and support to the communities they serve. Additionally, they play a vital role in talent acquisition and training to ensure the team remains responsive and customer-centric.