Melissa Tchen currently serves as the Manager of UX/UI Experience Design at Universal Parks & Resorts, a position held since October 2021. Prior experience includes working as a Content Copywriter at Universal Orlando Resort from March 2016 to October 2021, and as a News and Copy Writer at Valencia Community College from June 2007 to March 2016. Melissa began professional career as a Public Relations Coordinator at Quantified Marketing Group for a brief period and also completed a Copywriting Internship at Fry Hammond Barr. Melissa holds a Bachelor of Science degree in Advertising from the University of Florida, obtained in 2005.
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