Jaia Terry is a Senior Project Manager at the Universal Service Administrative Co. (USAC), where responsibilities include leading the implementation of changes to the High Cost Program in collaboration with interdepartmental teams and the Federal Communications Commission. Prior to this role, Jaia served as a Senior Program Analyst at USAC, coordinating audit requests and developing tracking tools. Previously, Jaia worked as a Lead Analyst at Telecommunications Development Corp., overseeing a data accuracy audit related to Individual Education Plans in the District of Columbia school district. Jaia began the professional journey as an English Language Instructor at Chungdahm Learning. Jaia holds a Master of Business Administration (MBA) from the University of Maryland Global Campus and a Bachelor of Fine Arts (BFA) from Savannah College of Art and Design.
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Universal Service Administrative Co. (USAC)
The Universal Service Administrative Company (USAC) is dedicated to achieving universal service. This important principle suggests that everyone in the United States deserves accessible, affordable, and pervasive high-speed connectivity. By administering and protecting the integrity of universal service, USAC helps communities across the country to stay connected, schools to better educate, libraries to better serve the public, and health care providers to reach more patients. Universal Service Programs With the guidance of policy created by the FCC, we collect and deliver funding through four programs focused on places where broadband and connectivity needs are critical. These programs serve people in rural, underserved, and difficult-to-reach areas: Schools and Libraries (E-rate), Rural Health Care, Lifeline, and High Cost. Our Culture At USAC, we value integrity, quality, accountability, and innovation. Our open-door policy promotes a collaborative culture. Our diverse and dedicated professionals are brimming with ideas and consistently discovering new ways to meet the needs of our stakeholders. Together, we achieve innovative outcomes. Company Benefits USAC is committed to offering eligible employees competitive benefits and work-life flexibility to meet their financial, health, developmental, and future needs. Our benefits package includes the following: • generous 401(k) contribution • medical, dental, vision, life, and disability insurance • prescription benefits • flexible spending accounts • tuition and training reimbursement • commuter and parking benefits • a flexible work schedule • paid holidays, vacation, and sick leave • pet insurance