Universal Service Administrative Co. (USAC)
Kevin Risser is a seasoned professional in product management and consumer support, currently serving as Manager of Consumer & Support Center Products at Universal Service Administrative Co. (USAC) since July 2022. Previously, Kevin held the title of Senior Product Manager at Ad Hoc LLC for a short duration in 2022 and worked as a Product Manager and Program Analyst at USAC from February 2017 to March 2022, focusing on Lifeline programs. Kevin's experience also includes a role as Customer Service Manager at BuybackBoss.com and a Research Intern at The Brookings Institution. Kevin graduated with a Master’s Degree in Public Administration from Syracuse University - Maxwell School and holds a Bachelor’s Degree in Computer Information Systems and Global Politics from Arizona State University.
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Universal Service Administrative Co. (USAC)
The Universal Service Administrative Company (USAC) is dedicated to achieving universal service. This important principle suggests that everyone in the United States deserves accessible, affordable, and pervasive high-speed connectivity. By administering and protecting the integrity of universal service, USAC helps communities across the country to stay connected, schools to better educate, libraries to better serve the public, and health care providers to reach more patients. Universal Service Programs With the guidance of policy created by the FCC, we collect and deliver funding through four programs focused on places where broadband and connectivity needs are critical. These programs serve people in rural, underserved, and difficult-to-reach areas: Schools and Libraries (E-rate), Rural Health Care, Lifeline, and High Cost. Our Culture At USAC, we value integrity, quality, accountability, and innovation. Our open-door policy promotes a collaborative culture. Our diverse and dedicated professionals are brimming with ideas and consistently discovering new ways to meet the needs of our stakeholders. Together, we achieve innovative outcomes. Company Benefits USAC is committed to offering eligible employees competitive benefits and work-life flexibility to meet their financial, health, developmental, and future needs. Our benefits package includes the following: • generous 401(k) contribution • medical, dental, vision, life, and disability insurance • prescription benefits • flexible spending accounts • tuition and training reimbursement • commuter and parking benefits • a flexible work schedule • paid holidays, vacation, and sick leave • pet insurance