Universal Service Administrative Co. (USAC)
Nicholas Nelbach is an experienced IT professional with a career spanning over two decades, predominantly at Universal Service Administrative Co. (USAC) since November 2013, where Nicholas has advanced from Service Desk Technician to System Operations Manager, emphasizing strategic IT planning and project management. Significant achievements include transitioning the entire user base to a remote working environment in less than one month. Prior experience includes roles at LDiscovery as an Electronic Discovery Consultant, supporting legal teams with electronic data discovery services, and earlier positions in education as a substitute teacher and customer service in the hospitality industry, alongside military service as a Signals Intelligence Analyst and Satellite Systems Engineer in the US Army. Educational background includes a high school diploma from West Springfield High School and further studies at American Business & Technology University.
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Universal Service Administrative Co. (USAC)
The Universal Service Administrative Company (USAC) is dedicated to achieving universal service. This important principle suggests that everyone in the United States deserves accessible, affordable, and pervasive high-speed connectivity. By administering and protecting the integrity of universal service, USAC helps communities across the country to stay connected, schools to better educate, libraries to better serve the public, and health care providers to reach more patients. Universal Service Programs With the guidance of policy created by the FCC, we collect and deliver funding through four programs focused on places where broadband and connectivity needs are critical. These programs serve people in rural, underserved, and difficult-to-reach areas: Schools and Libraries (E-rate), Rural Health Care, Lifeline, and High Cost. Our Culture At USAC, we value integrity, quality, accountability, and innovation. Our open-door policy promotes a collaborative culture. Our diverse and dedicated professionals are brimming with ideas and consistently discovering new ways to meet the needs of our stakeholders. Together, we achieve innovative outcomes. Company Benefits USAC is committed to offering eligible employees competitive benefits and work-life flexibility to meet their financial, health, developmental, and future needs. Our benefits package includes the following: • generous 401(k) contribution • medical, dental, vision, life, and disability insurance • prescription benefits • flexible spending accounts • tuition and training reimbursement • commuter and parking benefits • a flexible work schedule • paid holidays, vacation, and sick leave • pet insurance