Alejandro C.

Alejandro C. serves as the CX & Operations Manager at IKEA since January 2023, leveraging a diverse background in operations and strategic decision-making. Currently a Professor of Strategic Decision-Making in Operations MBA at Universidad del Rosario, Alejandro has held significant roles in previous positions, including Operations Manager at Miniso Colombia and various managerial and analytical roles at Alpina, such as Chief Financial Officer of the business unit and Retail Business Analyst. An educational foundation includes a Bachelor's degree in Business Administration from Universidad de La Sabana, an Operations and Sales Specialist graduate degree, and a recent executive development program at INALDE Business School.