Koussai Houssine

Koussai HOUSSINE is a seasoned Technical Writer with extensive experience in creating and managing technical documentation across various industries. Currently employed at Universign since January 2022, Koussai specializes in updating API references, generating user guides, and conducting webinars. Previous roles include Technical Writer positions at Budget Insight and IGDoc, where expertise in knowledge management, information architecture, and content editing was honed. Koussai's contract experience with SNCF Réseau involved managing documentation processes for both the Télésurveillance and Traction Electrique departments. Earlier positions at SAP and MAPFRE ASSISTANCE further developed Koussai's skills in user assistance and medical coordination. Koussai holds a Master 2 in Multilingual Multimedia Documentation from Université Paris Cité and additional degrees in translation and English literature.