Dr. Caroline Preidel

Head User Engagement at Universitätsspital Zürich

Dr. Caroline Preidel currently serves as the Head of User Engagement and Head of Business Relationship Management at Universitätsspital Zürich, where responsibilities include leading a team responsible for IT requirements, spearheading UX team development, and optimizing business processes for e-health innovations. Prior to this, Dr. Preidel was Teamlead for Digital Platforms at Novartis Germany, where leadership involved the development of digital platform infrastructures within the MarTech ecosystem. A significant portion of Dr. Preidel's career includes positions in data analytics and user research for pharmaceutical and medtech companies at coliquio and academic roles at Ludwig-Maximilians-Universität München and Universität Konstanz. Dr. Preidel holds multiple degrees in Politics and Public Administration from Universität Konstanz and has been active in various internships, contributing to a diverse professional background.

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