David Sekerak

David Sekerak has extensive experience in IT service management, primarily as a ServiceNow Administrator at University Hospitals of Cleveland since February 2015, overseeing multiple ServiceNow implementations and module configurations. Prior roles include IT Consultant focusing on Service Desk process improvements, Managed Application Support Team Manager at Linium, and Service Desk Consultant at Genesis 10. David Sekerak has held various management positions at KeyBank from 2000 to 2012, including Integration Manager and Division Manager, where responsibilities encompassed team management, budget oversight, and process optimization. Demonstrated expertise in aligning IT services with best practices, maintaining service levels, and improving operational efficiency through strategic leadership and comprehensive reporting.