Devon Perry

ITSM Process Design And Improvement Lead

Devon Perry currently serves as the ITSM Process Design and Improvement Lead at the University of Alberta, a role held since August 2022. Prior experience includes positions as Lead Help Desk Technician at Shift.Support Inc. and Network Administrator/Process Consultant at Netsmart Inc Canada. Devon's career began with several technical and customer service roles, including Help Desk Team Lead at Keeran Networks and various positions at F12.net, culminating in the Project Services Manager position. Additionally, Devon held roles as Rigger at Axani Bros Trucking, Sales Associate at The Source, Sales Consultant at The Brick, and Computer Technician at Macrotronics. Educational qualifications include a degree in Computer Network Administration from NAIT, completed in 2016, and a high school diploma from Assumption Junior/Senior High School.

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