Farial Hashimi, BASc, is an experienced Customer Service Representative with a comprehensive background in public services, particularly within the City of Guelph. Since June 2017, Farial has been instrumental in managing Marriage License applications and onboarding new employees while also performing a wide range of financial transactions and delivering exceptional customer service. Prior experiences include roles in event management, administrative support, and community outreach, showcasing strong leadership and communication skills. Farial holds a Bachelor of Applied Science with a focus on Adult Development from the University of Guelph and is currently pursuing further education in Municipal Administration and Human Resources Management, reflecting a commitment to professional growth in the public sector. Additionally, Farial possesses expertise in various software systems relevant to customer service and municipal operations.