Alicha Vermillion

Alicha Vermillion has extensive experience in customer service and administrative support, with a focus on financial aid processes. Currently serving as a Customer Service Technician at the University of Houston-Downtown since October 2018, Alicha greets customers, answers inquiries, and resolves issues. Previous roles include Financial Aid Assistant at the same institution, and Customer Service Representative positions at the University of Houston and Texas Southern University, assisting students with financial aid concerns. Additionally, Alicha has worked in various capacities at Adroit Partners, LLC, United Airlines, and the Houston Chronicle, where responsibilities included accounting support, administrative tasks, and customer interactions. Educational background includes studies at the University of North Texas and Central Christian College of Kansas.