University of Idaho
Josh Nachman is a seasoned IT professional with extensive experience in technical support and service management. As the Technology Solutions Partner Manager at the University of Idaho since January 2024, Josh previously served as a Service Desk Integrator at the US Railroad Retirement Board, where responsibilities included troubleshooting escalated inquiries and managing ticket processing. Additional notable roles include Asset Management Consultant at Follett, IT Helpdesk Manager at Road Ranger, and Customer Support Manager at Anju Software. With a strong background in managing support teams and enhancing customer experience, Josh holds a Bachelor's degree in Television and Radio Production from the University of Illinois Chicago and an Associate degree in Applied Science from Northwestern College. Josh is certified in ITIL and CSSGB.
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University of Idaho
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As the flagship university of the State of Idaho, the university continues a long tradition of growing the next generation of innovators, leaders, and thinkers in the state. Just minutes away from the forests, rivers and lakes of northern Idaho, Moscow is home to more than 24,000 residents and a wide range of student-minded businesses, such as you would only find in a university town.