University of Kentucky Federal Credit Union
Jacob B. Hale currently serves as a Member Experience Officer at the University of Kentucky Federal Credit Union, where a focus on delivering exceptional service through voice channels and resolving member inquiries with empathy is prioritized. Previously, Jacob held the position of Assistant Branch Manager at Republic Finance, managing branch operations, leading a team, and ensuring high levels of customer service. An earlier role in Information Technology at Addiction Recovery Care involved maintaining the organization's technological systems. Jacob B. Hale holds a Bachelor of Business Administration in Management and Marketing from the Gatton College of Business and Economics and an Associate of Arts in Business Administration and Management from Bluegrass Community and Technical College, complemented by a high school diploma focused on business, management, marketing, and information technology.
This person is not in any teams
This person is not in any offices
University of Kentucky Federal Credit Union
2 followers
If you enjoy helping people, your opportunity awaits! UKFCU is a rapidly growing, non-profit, federally chartered credit union dedicated to providing quality financial services. For over 85 years, our commitment to providing exceptional customer service to every member of the cooperative sets us apart from other organizations. We strive to create a professional environment that fosters personal growth and motivates employees to do their best. At UKFCU, employees are an important part of our success, and we are excited that you wish to include us in your career search. UKFCU seeks employees with the knowledge and skills to be successful in our sales and service culture. In return, UKFCU offers competitive salaries and advancement potential as well as excellent benefits, including: medical, dental, vision, life, disability and other supplemental insurance plans, flexible spending accounts, 401(k) plan, vacations, holidays & sick time, and tuition reimbursement! The University of Kentucky Federal Credit Union is a separate employer from the University of Kentucky, and is an equal employment employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals.