Customer Service Team

The Customer Service Team at the University of Kentucky Federal Credit Union is responsible for delivering exceptional service to members, addressing their financial needs, and resolving inquiries. Team members, including Customer Service Representatives, Tellers, the Assistant Branch Manager, and the Branch Coordinator, work collaboratively to ensure smooth branch operations, handle transactions efficiently, and provide personalized financial guidance. This team plays a crucial role in fostering member satisfaction and loyalty, contributing to the overall success and growth of the credit union.