Shontel Ross

Shontel Ross, MBA, currently serves as the Assistant Director of Online and Micro Credential Recruitment at the University of New Haven since February 2022. Previously, Shontel worked at Post University from November 2017 to February 2022 in various roles including Team Lead as an Admissions Counselor and ADP Admissions Counselor. Prior experience includes over twelve years at People's United Bank, N.A., where Shontel held positions such as Sr Overdraft Representative and Customer Service Representative, focusing on account analysis, staff training, and customer service. Shontel holds a Master of Business Administration in Entrepreneurship from Post University and a Bachelor's degree in Business Management/Human Resource Management from Albertus Magnus College. Additionally, Shontel completed General Studies at CT State Gateway.