Matheus Shigeo dos Santos

Matheus Shigeo dos Santos is a Growth Customer Success Manager at Talkdesk since March 2024, specializing in working with SMBs within a prominent cloud contact center platform. Previously, Matheus served as a Data Analyst and Customer Success Manager at Agroadvance Brasil, where responsibilities included data analysis and management to improve customer success metrics. Additional experience includes roles as a Product Owner and Support Coordinator at Escala, where Matheus focused on B2B SaaS product management and customer support coordination. Earlier career highlights involve independent graphic design work and a position at Mondo Publicidade specializing in political marketing and social media. Matheus holds a degree in Information Security from FATEC Americana and a Graphic Design Technician qualification from ETEC Polivalente.