Paul Wheeler has extensive experience in digital channels and governance within the financial services sector. Currently serving in a Global Channels role at DS Smith since August 2023, Paul previously spent 18 years at Nationwide Building Society, where responsibilities ranged from Head of Digital Channels—developing strategies for employee engagement and digital optimization—to roles in intranet management, governance oversight, and operational risk consulting. Paul possesses expertise in areas such as data analysis, content migration, and community management, and has a solid educational background from New College Swindon and Highworth Warneford School.