Bradford Smith

Senior Desktop Support Technician at University of Pennsylvania Hospital System

Bradford Smith is an accomplished IT professional with extensive experience in desktop support and end-user services. Currently serving as a Senior Desktop Support Technician at Penn Medicine since July 2019, Bradford has a strong background in support roles, including a key position with Insight Global as an EUD Support Technician at Penn Medicine, where responsibilities included managing the Imprivata 2 Upgrade Project. Previous roles include serving as Epic Support at Hackensack Meridian Health Systems, leading site technician on PNC Bank's refresh project, and providing desktop support at various companies. Educational credentials include an Associate's degree in Computer Networking Systems from ITT Technical Institute and a Bachelor of Arts in Economics from Ithaca College.

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University of Pennsylvania Hospital System

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The University of Pennsylvania Health System (UPHS) is a diverse research and clinical care organization based in Philadelphia, Pennsylvania. Founded in 1993, it currently operates as Penn Medicine, a division of the University of Pennsylvania. Three hospitals, two regional medical centers, and a multitude of clinical care providers in the greater Philadelphia area constitute the Ivy League University's health care network.


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