University of Pennsylvania Hospital System
Bradford Smith is an accomplished IT professional with extensive experience in desktop support and end-user services. Currently serving as a Senior Desktop Support Technician at Penn Medicine since July 2019, Bradford has a strong background in support roles, including a key position with Insight Global as an EUD Support Technician at Penn Medicine, where responsibilities included managing the Imprivata 2 Upgrade Project. Previous roles include serving as Epic Support at Hackensack Meridian Health Systems, leading site technician on PNC Bank's refresh project, and providing desktop support at various companies. Educational credentials include an Associate's degree in Computer Networking Systems from ITT Technical Institute and a Bachelor of Arts in Economics from Ithaca College.
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