Francis Gacenga

Francis Gacenga is a Senior Digital Research Advisor at the University of Southern Queensland, responsible for managing digital research infrastructure services and enhancing research outcomes through innovative digital technologies. With extensive experience in eResearch services, Francis has held roles such as Manager (eResearch), where the focus was on improving efficiency in data storage and high-performance computing, and eResearch Analyst at the Queensland Cyber Infrastructure Foundation, facilitating peta-scale data services to multiple universities. Previous roles include Training Officer at the Department of Communities, Child Safety and Disability Services, where training in key IT systems was a priority, and lecturer positions where information systems and programming courses were delivered. Educational qualifications include a PhD in Information Technology Service Management and an MBA, among other degrees, culminating in a strong foundation for a career dedicated to research and technological advancement.