Yanhua (Shirley) Wang is a Customer Experience Manager at University of Toronto Press, having progressed through roles such as Assistant Customer Experience Manager and Customer Service Lead since January 2023. Previously, Yanhua served as Assistant Store Manager at Kiokii and gained experience as a Key Account Intern at SC Johnson and a Bank Teller Intern at Industrial Bank Co., Ltd. Educational qualifications include a Finance and Economics Specialist degree from the University of Toronto - Rotman School of Management, an exchange program at ESSEC Business School, and a Master of International Business from Smith School of Business at Queen's University. Yanhua's foundational education was completed at Richmond Green Secondary School.
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