Casey Rock

Casey Rock is an IT Professional with extensive experience in technical support and systems management, currently employed at the University of Vermont since April 2022, providing support to the Office of Research Administration. Previous roles include Senior Client Services Representative at Harvard Medical School and CESS Technology Support Lead at the University of Vermont, where responsibilities spanned system configuration, break-fix issue resolution, and training through video tutorials. Early career experiences involved positions such as Enterprise Technology Services Lead Technician and IT Consultant, with a focus on network connectivity, software support, and hardware diagnostics. Casey Rock holds a Master’s degree in Information Management Systems from Harvard Extension School and a Bachelor of Arts in Computer Science from the University of Vermont.