Mike Scharien

Mike Scharien is a seasoned IT professional with extensive experience in computer support and networking. Currently serving as a Senior Computer Helpdesk Analyst at the University of Victoria since August 2022, Mike previously held the position of Desktop Support Analyst at the same institution for 15 years, where responsibilities included troubleshooting and supporting PC and Apple systems, managing user data security, and maintaining IT equipment inventories. Prior experience as a Computer Technician at Microserve involved installing computers, maintaining Local Area Networks, and providing on-site support for various BC Government Ministries. Mike's technical expertise, particularly in user support and system management, has been cultivated through years of dedicated service in academia and government sectors.