Vanessa Dorestal

IT Clinical Applications Specialist at University Orthopedics

Vanessa Dorestal has a diverse work experience spanning multiple industries. Vanessa currently works at University Orthopedics as an IT Clinical Applications Specialist since June 2023. Prior to this, they were a Front Office Team Lead at the same company from May 2021 to June 2023.

Before joining University Orthopedics, Vanessa worked as a Customer Service Representative at Boston Medical Center HealthNet Plan/Well Sense Health Plan from August 2020 to April 2021. In this role, they evaluated customer information, updated customer accounts, and managed billing and account issues for health plan customers.

Vanessa also has experience as an Administrative Assistant at Codman Academy Charter Public School from June 2018 to June 2020, as well as at Boston Comprehensive Treatment Center from December 2016 to April 2018.

Additionally, they worked as a Security Receptionist at Universal Protection Svc from June 2014 to October 2016 and as an Exit Booth Agent at Enterprise Rent-A-Car from July 2012 to June 2014.

Vanessa Dorestal attended Randolph High School from 2003 to 2007, where they did not obtain a degree or specialize in any field of study. In 2020, they attended Southern New Hampshire University and obtained an Associate's Degree in Health/Health Care Administration/Management.

Furthermore, Vanessa Dorestal has earned several certifications. In 2023, they obtained the certifications "System Administration and IT Infrastructure Services" from Coursera, "The Bits and Bytes of Computer Networking" from Coursera, "Technical Support Fundamentals" from Cousera, and "Operating Systems and You: Becoming a Power User" from Coursera. The specific months when Vanessa obtained these certifications are: April 2023 for "System Administration and IT Infrastructure Services", March 2023 for "The Bits and Bytes of Computer Networking" and "Operating Systems and You: Becoming a Power User", and February 2023 for "Technical Support Fundamentals".

Links

Org chart

Timeline

  • IT Clinical Applications Specialist

    June 1, 2023 - present

  • Front Office Team Lead

    May, 2021

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