Carlos Alfaro

Carlos Alfaro is an experienced Technical Support Specialist currently employed at UniVoIP since March 2019. Previously, Carlos held the position of Information Technology Help Desk Technician Intern at West Los Angeles College from August 2018 to February 2019, where responsibilities included acting as the primary point of contact for IT-related issues, providing supportive service, managing tickets, and installing software. Carlos also created and maintained a RaspberryPi Kiosk system and ensured quality standards in laboratory setups. Carlos holds an educational background from West Los Angeles College, with studies completed between 2018 and 2022.