Doug Chanin is an experienced technical writer and professional with a diverse background in technical documentation, customer support, account management, web design, and education. Currently serving as the Lead Technical Writer at Unlimited Technology, Inc. since December 2022, Doug previously held multiple roles at Datto, Inc., including Technical Writer and VIP Team Technical Support Expert. Doug's earlier career at Eastman Kodak Company spanned nearly two decades, with roles such as Account Management Representative and AR Team Leader. Additionally, Doug operated as a Freelance Web Designer and served as a Part-Time Instructor at the Genesee Center for the Arts & Education. Doug holds a Certificate in Web Design and Development from the University of Massachusetts Lowell and a Certificate in Professional Photography from the Center for the Media Arts in New York City.