Alicia Crawford

Alicia Crawford is an experienced Information Technology Specialist currently working at Unlocking The Spectrum LLC, where responsibilities include technical support and system troubleshooting. Previous roles include Help Desk Analyst at 19th Capital Group, providing installation and user support, and Information Technology Support Specialist at ABBTECH, focusing on workstation deployment and quality control. Additional experience includes positions such as Desktop Support Specialist, Field Support Technician, and Computer Support Technician, where Alicia managed desktop refresh deployments, provided technical assistance, and maintained IT resources across various organizations. Alicia holds a Bachelor of Science in Business Information Systems from Indiana Wesleyan University and an Associate of Arts in Information Technology from the University of Phoenix.