Unum
Kendall Augustine is a seasoned IT professional with extensive experience in technical support and operations analysis. Currently serving as a Sr. Ops Support Analyst at Unum since September 2025, Kendall previously held the position of Enterprise IT Support Senior Engineer at FanDuel, where expertise was delivered in providing in-person and remote technical support, as well as managing Zoom rooms for virtual meetings. Prior roles include Technical Support Analyst at Interface, where Tier II support was provided in a global corporate environment, and IT Support Specialist at A.D.B. Services Inc, focusing on client requests and ticket management. Earlier experience as Lead Network Technician at AT&T involved delivering internet services and ensuring effective customer support. Kendall holds a degree from Clayton State University.
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