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Rafael Rivas

Senior Operations Support Analyst at Unum

Rafael Rivas is an experienced operations support analyst with a strong background in IT infrastructure and management. Currently serving as a Senior Operations Support Analyst at Unum since February 2022, Rafael previously held the position of Microsoft 365 Team Lead at Hexalinks Solutions Inc. from January 2018 to February 2022, where responsibilities included managing installed systems and infrastructure. Additional roles include IT Infrastructure Analyst at Avanade, IT Operations Specialist at Shaw Industries, and various co-op positions that focused on system support and process improvement. Rafael holds a Master of Business Administration from Shorter University and a Bachelor's degree in Management Information Systems, alongside an Associate's degree in Business Administration from Dalton State College.

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Chattanooga, United States

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Unum

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Unum is a company of people serving people. A Fortune 500 company, Unum helps millions of people gain affordable access to disability, life, accident, critical illness, dental and vision benefits through the workplace — benefits that help them protect their families, their finances and their futures.


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