Walker Kelly, MBA, currently serves as Assistant Vice President of Client Support at Unum, a role held since October 2025. Previously, Walker held various positions at YuLife, including US Head of Customer Success and US Operations Director, from November 2021 to October 2025. Walker's earlier experience at Unum includes serving as Director of the Transformation Management Office and Manager of the Customer Contact Center, contributing to enterprise-wide frameworks for IT investments and enhancing customer service excellence. Walker has also worked internationally as Alternative Distribution Partnership Manager at Unum UK. Within Colonial Life, key roles included Chief of Staff to the CEO and Project Manager for Business Planning and Technology Strategy. Walker holds an MBA and an MS in Management Information Systems from the University of Alabama, as well as a Bachelor of Science in Marketing from the same institution.
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