Upcall
Melissa Forero Mejia is a seasoned customer service professional with extensive experience in bilingual support and sales. Currently serving as a Customer Service Ambassador at Upcall since August 2021, Melissa also holds a long-term position at CloudTask as a bilingual agent since June 2016. Previous roles include a manicurista at Salvadore, a sales representative at HSN, and a supervisor and bilingual agent at Teleperformance Colombia. Melissa's educational background includes a high school diploma from Berkmar High School, earned between 2002 and 2005.
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Upcall
Upcall is the human-powered engagement platform & API. Upcall provides U.S sales professionals on demand, enabling businesses to trigger human phone calls within seconds. Upcall is fast, scalable and cost a friction of a full-time sales rep. Upcall engages, qualifies and converts your leads into opportunities. At Upcall, we believe in the crowdsourcing economy, and that talking to each other on the phone still remains the most viable and efficient way to communicate in this digital world. By matching our client’s contacts with qualified agents, based on their location and expertize, we offer a perfect on-demand solution to increase awareness and revenues.