Jonathan Fowler

Jonathan Fowler is an experienced professional in the field of technical management, currently serving as the Senior Technical Manager for the Contact Center at Updater since January 2020. Prior to this role, Jonathan held various positions at Bridgevine, Inc. from July 2012 to January 2020, including Technical Manager and Workforce Management Analyst. With a foundational career at Alorica from May 2006 to July 2012, Jonathan specialized in Workforce Management Scheduling and Forecasting, focusing on predicting call volumes and effectively scheduling agents. Jonathan's early career began as a Force Desk Clerk at Applied Card Systems from 2005 to 2006. Jonathan holds a Bachelor of Science degree in Computer Science from the University of South Florida, earned between 2001 and 2005.