Cawonia Pressley

Customer Success Manager, Contractor Engagement at Upgrade

Cawonia Pressley has gained extensive experience in customer success management, working with companies such as Upgrade, Inc., PatientPop, ServiceTitan, and GreenSky®. Cawonia has managed significant portfolios, built senior-level relationships, analyzed data, coached customers on best practices, and focused on customer satisfaction and retention. Cawonia has a background in talent acquisition, call center operations, sales, and customer service. Cawonia holds a Bachelor of Arts in Speech Communication and Rhetoric from Valdosta State University.

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Atlanta, United States

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Upgrade

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Upgrade is a neobank that offers credit to mainstream consumers through cards and personal loans, together with free credit monitoring and education tools that help consumers understand and manage their finances. Upgrade Card provides an innovative credit card that brings the low cost and responsible credit of installment lending to millions of retail locations in the U.S., while Upgrade Account is a mobile banking product offered to mainstream consumers.


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201-500

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