Upgrade
Lameck Muaka is a skilled professional in customer success and human resources management with experience in various roles across multiple organizations. Currently serving as a Back Office Specialist and Account Specialist at Upgrade, Inc. since September 2023, Lameck previously contributed to VIVAHR as a Customer Success representative and to Paradox as a Client Success Specialist from May 2021 to January 2023. Additional expertise includes mentoring students at BYU Career Services and hands-on experience in recruiting during a tenure at Procter & Gamble. Lameck's background also encompasses social media management, marketing strategy, and consulting, supported by a Bachelor’s degree in Human Resources Management from Brigham Young University.
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Upgrade
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Upgrade is a neobank that offers credit to mainstream consumers through cards and personal loans, together with free credit monitoring and education tools that help consumers understand and manage their finances. Upgrade Card provides an innovative credit card that brings the low cost and responsible credit of installment lending to millions of retail locations in the U.S., while Upgrade Account is a mobile banking product offered to mainstream consumers.