Upgrade
Linda Anderson is an experienced manager in operations and fraud recovery, currently serving as Manager of Fraud Recovery and Manager of New Accounts at Upgrade, Inc. since August 2023, following the acquisition of Uplift. Prior to this, Linda spent over five years at Uplift Inc. as Servicing Operations Manager and Lead, overseeing servicing and payment projects and managing processes related to loan origination and customer disputes. Linda's career includes roles at Los Gatos Saratoga Education and Recreation as an Office Clerk, Indian Health Center of Santa Clara Valley as an Eligibility Coordinator, and Compass Management Group, Inc. as an Administrative Support/Customer Service Representative. Linda is proficient in managing vendor relationships, defining servicing strategies, and optimizing operational efficiency.
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Upgrade
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Upgrade is a neobank that offers credit to mainstream consumers through cards and personal loans, together with free credit monitoring and education tools that help consumers understand and manage their finances. Upgrade Card provides an innovative credit card that brings the low cost and responsible credit of installment lending to millions of retail locations in the U.S., while Upgrade Account is a mobile banking product offered to mainstream consumers.