Thomas L. has extensive experience in customer service and account management, currently serving as Manager of New Accounts at Upgrade, Inc. since June 2021, following roles as Supervisor for Deposit Servicing and Customer Service Supervisor. Prior to Upgrade, Thomas worked at DriveTime as a Customer Experience Guide and at Gametime United in various capacities, including Customer Service Manager. Previous experience includes positions at USAA as a Member Solutions Specialist and at Bank of America in the Customer Experience Escalation Team. Thomas began a career at SiteLock as an Account Manager. Thomas holds a Bachelor of Science in Sports Management and Business Management from Grand Canyon University, with additional coursework completed at Rio Salado College.
This person is not in any teams
This person is not in any offices