Donna Martino is an experienced Senior UX Writer currently at Uphold Inc., responsible for enhancing customer experience through collaboration with product management, design, marketing, and customer care teams. Previous roles include UX Writer/Content Writer at Centivo, where Donna improved user experience and led the redesign of the Centivo Virtual Primary Care website, and Content Manager at Apostrophe, Inc., focusing on engaging content across various platforms. With a strong background at Blue Cross and Blue Shield and other organizations, Donna has successfully managed web content, driven conversions, and implemented marketing strategies. Donna holds an M.S. in Management from National Louis University, a B.A. in Art/Graphic Design from Northern Illinois University, and a Management certificate from the University of Wisconsin-Madison.
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