Upland Software
Carl Dewar has extensive experience in customer support and service management, currently serving as Senior Manager Customer Support at Upland Software since November 2019. Prior roles at Upland Software include Team Lead and Customer Support Technical Lead, alongside previous positions at Upland InGenius as Senior Customer Care Analyst and Customer Care Analyst from November 2017 to November 2019. Earlier in his career, Carl held various roles at Nova Networks from February 2014 to November 2017, including Service Desk Coordinator/Scheduler, Service Desk Team Lead, and IT Service Desk Analyst. Carl's educational background includes studies at Collège La Cité.
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