Mateusz Greń

Customer Service Director at UPM Raflatac

Mateusz Greń has a diverse work experience spanning several roles and industries. Mateusz is currently the Customer Service Director at UPM Raflatac since December 2022. Before that, they worked at Groupon for several years in various positions, including Director of Strategic Initiatives, Head of Global Training Delivery, Site Director of Shared Services Center in Valencia, Spain, Site Manager of Shared Services Center in India, Head of Customer & Merchant Services in Poland, and Customer & Merchant Services Manager. Prior to Groupon, Mateusz worked as a Team Manager at Markant Handels und Service GmbH and as a Floor Manager and Sales Assistant at C&A.

Mateusz Greń attended Uczelnia Łazarskiego w Warszawie from 2010 to 2013, where they studied Business Administration and Management, General. Additionally, they obtained the COPC Implementation Leader certification from COPC Inc. in August 2016 and the COPC Performance Implementation Leader (Upskilling) certification in January 2022.

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