Tiia Laitinen

Tiia Laitinen is a seasoned IT professional with extensive experience at UPM - The Biofore Company, where roles have included Senior Manager of IT Projects, IT Information Architect, and Manager of IT Service Management since May 2015. In these positions, Tiia has led cybersecurity development programs, developed IT area conceptual data models, ensured data quality, and managed IT service processes. Previous roles at UPM include Senior IT Expert in Knowledge Management and IT Assurance and IT Expert in Process Management. Tiia began the career as a Summer Worker and later as an IT Thesis Worker, focused on documentation quality management and process development. Prior experience includes IT Service Desk work at Lidl Suomi. Educational qualifications include a Master of Science in Information and Knowledge Management from Tampere University of Technology and studies at Poznan University of Technology.