Prachi Sankhe

Prachi Sankhe is an accomplished Network Operations Center Engineer with extensive experience in network management and technical support. Currently employed at Upp since September 2021, Prachi previously held positions as a NOC Engineer at LINX from November 2016 to November 2021, and as a 1st Line Network Analyst at Cyntergy IT Solutions Ltd from November 2015 to October 2016. Prachi's early career included a role as a Network Operations Engineer at Zenith Infotech from May 2013 to December 2014. Prachi possesses a Bachelor of Technology in Information Technology from CMJ University and has completed CCNA training along with a diploma in networking and hardware. Competencies include monitoring network and security events, managing customer interactions and escalations, analyzing network performance, and providing first-level technical support.