Upper Hand
Danielle McNally-Souza is a seasoned professional with extensive experience in customer success and support roles at Upper Hand, starting as a Customer Success Representative and advancing to Senior Vice President of Product & Support. Danielle's background includes positions such as Account Coordinator at SGI and internship roles at Sport for Life and Girls Inc., where Danielle organized activities and supported youth development. Danielle co-founded Eco-Essentials, focusing on sustainable products, and was recognized as a scholar in the INSPIRE Programme, promoting healthy living among primary school children. An accomplished athlete, Danielle played for the Indiana University Women's Field Hockey Team and has a Bachelor of Applied Science in Human Development and Family Studies from Indiana University Bloomington, along with a Master's degree in Sports Management from the University of Ulster.
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Upper Hand
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Upper Hand is the leading business management software for boutique fitness studios, sports facilities, and sports training academies.