Jyoti M.

Jyoti M. has over 15 years of IT experience, primarily focused on leading CRM applications in digital engagement through various Salesforce platforms, including Sales Cloud, Service Cloud, and CPQ. Jyoti is a Salesforce certified Application Architect and CPQ consultant, demonstrating expertise in B2B commerce. Currently serving as the Design and Strategy Lead at UPS, Jyoti has held multiple key positions, including Senior Solutions Architect at eVerge Group and Manager at PwC. Jyoti earned a Bachelor's degree in Electronics and Telecommunications Engineering from Biju Patnaik University of Technology, Odisha.